A property company would like to map change management in a regulated, automated and electronic process. It wants to implement standardised processes for change management in which all documents are filed and managed in an orderly manner. Completed workflows are to be archived as PDF reports in the DMS. It should be possible to generate a current status report dynamically from the current status of the data at any time.

Solution

The application has been implemented as a web application and works on the company's J2EE application server. The workflow system of the existing document management system is used for process control. All documents are automatically stored in the DMS. All data and the history of the change requests are archived as PDF files in the DMS at the end of the workflow and are thus available for auditing. The status of current and archived changes can be easily looked up via a search.

Result

The application has been fully implemented and is used by the customer as a standard application for processing change requests. The result is standardised and traceable processes in which the changes are processed and managed in a regulated manner. It is now possible to look up the status of a change at any time using a dynamically generated report. The internal departments and external service providers are integrated into the processes.

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